Subprocessors

Amazon AWS

• Address 1: 410 Terry Ave. North Seattle, WA 981095210, USA
• Address 2: 60 Holborn Viaduct, London, EC1A 2FD
• Data: We store dealer and customer information in databases, and video content on servers run by Amazon AWS. We use regionalised servers, for example our German customers are run from the AWS Frankfurt Data Centre
• Purpose: We use Amazon AWS for general compute and data storage tasks
• Whitepapers: Amazon AWS Security Whitepapers

Delighted

• Address: Delighted LLC, 333 W. River Park Drive, Provo, UT 84604
• Data: Dealership staff names, email addresses, phone numbers, and general product subscription data.
• Purpose: We use Delighted as a customer NPS provider.
• Terms: Delighted Terms of Service
• Privacy: Delighted Privacy Policy

FireText

• Address: Tremough Innovation Centre, Penryn, Cornwall, TR10 9TA

• Data: Do not hold any data, process mobile numbers of dealership staff and general public.

• Purpose: Used for delivery of SMS in Showroom solution (to sales/dealership staff, and to video recipients e.g. car buyers)

• Privacy: Firetext Privacy Policy

HubSpot UK Holdings Ltd

• Address: HubSpot Ireland Limited, HubSpot House, One Sir John Rogerson’s Quay, Dublin 2, Ireland
• Data: Customer names and email addresses.
• Purpose: We use HubSpot to send Marketing Emails to our customers.
• Terms: HubSpot Terms of Service
• Privacy: HubSpot Privacy Policy

Microsoft

• Address: Microsoft Corporation, 1 Microsoft Way, Redmond, WA 98052
• Data: Customer names and business email addresses.
• Purpose: We use Microsoft for internal and external communication and file management using Microsoft 365 tools.
• Terms: Microsoft Terms of Use
• Privacy: Microsoft Privacy Policy

Salesforce UK Limited

• Address: Floor 26 Salesforce Tower, 110 Bishopsgate, London, United Kingdom, EC2N 4AY
• Data: Customer names, business telephone numbers and business email addresses.
• Purpose: We use Salesforce as a CRM and communication tool.
• Terms: Salesforce Terms of Service
• Privacy: Salesforce Privacy Policy

Vimeo

• Address: 330 W 34th St. Floor 10, New York
• Data: Process and hold vehicle advert & Showroom videos
• Purpose: Used for transcoding and hosting of videos
• Privacy: Vimeo Privacy Policy

Zype TV Ltd

Zype TV Ltd is the same Group (CitNOW Group) and houses the contracts with our CRM Manager and further purposes for both Internal Employee Data and Customer data.

• Address: 9 Millars Brook, Molly Millars Lane, Wokingham, Berkshire, RG41 2AD, United Kingdom (HQ)
• Address: 8-10 Corn Exchange Road, Stirling, FK8 2HX, Scotland
• Data: As part of the same group, Zype TV Ltd has access to all data gathered and created by Auto Imaging. This may include (but is not limited to) entity employee details, customer (dealer) details as well as consumer personally identifiable information required for the services.
• Purpose: Head Office activities (e.g. HR, Finance, Development Support and Centralised Product Functions)
• Privacy: Zype TV Privacy & Data Protection Notice